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Cannot download free app. Why

Trying to download a free app from App Store. Keeps giving me a pop up to enter billing information and I do not have a payment method and it will not let me edit. Why?

iPhone 8 Plus, iOS 13

Posted on Apr 27, 2020 8:06 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2020 8:10 PM

You need a valid credit card with your name on it, issued by our bank.

Or buy and redeem an iTunes gift card.

Free apps also need to verify your identity.

FYI: Free apps and updates are still free with a valid payment info.

3 replies

Apr 28, 2020 11:36 PM in response to Tabmarie7613

You can even choose NONE for payment method.


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Cannot download free app. Why

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