Citrix Receiver for Mac

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Citrix Receiver for Mac

Hello,

I'm installing Citrix Receiver for Mac - version 12.9.1 for Mac - linked to a work related account. Using this account after successful installation of Citrix Receiver (and an recent update of this version), I can not login to my workaccosunt and I get this error occurring all the time. Yesterday it all worked perfectly when using it for the first time, today it doesn't work anymore....

In annex a print screen of the error occurring... something about "Comodo RSA Domain Validation Secure Server CA"

Thank you in advance for any useful help.

MacBook Pro 17", macOS 10.13

Posted on Apr 28, 2020 2:12 AM

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Answer 1

raina_b22

Community Specialist

Apr 29, 2020 11:04 AM in response to Oogvanhorus1974

Hello Oogvanhorus1974,

Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with a Citrix app on your Mac. First, make sure your Mac is up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your Mac safe.

How to update the software on your Mac

Use the App Store to update apps on Mac

Next, make sure you are installing the proper Citrix app, as the Citrix Workspace app looks to be latest version of this service, so please see this resource from Citrix and then contact the support for your work account or Citrix for more help with their app:

Receiver - Citrix

Home - Citrix Product Documentation

Cheers!

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Citrix Receiver for Mac

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