keyboard backlight won't turnon

Hi

I have MacBook Pro 2018 13-inch Touch-Bar

The Keyboard backlight is working just fine in login screen

I can't turn it on inside system

I tried to reset SMC and i have no luck

Thanks alot.

MacBook Pro 13”, macOS 10.15

Posted on Apr 28, 2020 2:47 AM

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Question marked as Top-ranking reply

Posted on Apr 28, 2020 4:26 AM

NOUR-ALDEEN wrote:

Hi
I have MacBook Pro 2018 13-inch Touch-Bar
The Keyboard backlight is working just fine in login screen
I can't turn it on inside system
I tried to reset SMC and i have no luck
Thanks alot.



Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


5 replies

May 30, 2020 9:38 AM in response to NOUR-ALDEEN

I have this problem too, same build and everything! The keyboard illumination feature works fine on login, but the second I actually login the light turns off and there is no feature to turn the light back on (even the F5 and F6 keys don't register anything and it's not the sensor as all my lights are off). Also, the "illuminate Keyboard", feature from my system preferences is MISSING. It used to be there, but I downloaded Catalina and apparently my 'keyboard illumination' feature got removed or something. Please help.

Jun 19, 2020 11:25 AM in response to AnyColorYouL1ke

I have this problem too, same build and mine is 2019 The keyboard illumination feature works fine on login, but the second I actually login the light turns off and there is no feature to turn the light back on (even the F5 and F6 keys don't register anything and it's not the sensor as all my lights are off). Also, the "illuminate Keyboard", feature from my system preferences is MISSING. It used to be there, but I downloaded Catalina and apparently my 'keyboard illumination' feature got removed or something. Please help.

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keyboard backlight won't turnon

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