CAPTCHA error on MacBook Air

I keep getting the same error when trying to sign in to accounts etc on my MacBook Air.


It reads:

Cannot contact reCAPTCHA. Check your connection and try again.


Can anyone help?

MacBook

Posted on Apr 28, 2020 3:26 AM

Reply
2 replies

Apr 28, 2020 1:54 PM in response to harrism20

Are you encountering that problem with Safari?


Here are a few Apple Support documents that may help:


If Safari doesn't load a page or webpage items are missing

If you can't open a website in Safari on Mac

Safari troubleshooting on Mac


It's possible the website itself is defective and is unable to contact whatever service it requires for authentication, meaning the message is essentially correct. It's just blaming your connection for something that may be beyond your control.


Needless to say, if you are using, or have used at any time in the past, any non-Apple "anti-virus", "cleaning", or "Internet security" products including "banking security", anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

Apr 28, 2020 2:47 PM in response to John Galt

Thanks for the reply.

I am encountering the issue on safari with several different websites. It’s proving to be a pain!

I don’t use any non-Apple products on it at all as far as I’m aware. I haven’t bought any non-Apple anti-virus software or anything like that.

I’ll have a look through the two documents tomorrow and hopefully they will shed some light on the situation.

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CAPTCHA error on MacBook Air

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