You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When I set up a start time on a song via my Mac in Apple Music, it does not save. These are songs I downloaded outside of Apple Music. This used to work a long time ago, but I am not sure if I am missing something or if there is a glitch in the software.
I would like this feature to be enabled, as I do not want to hear certain intros of a song.
Thank you in advanced.
Hi Raul,
Thanks for reaching out in Apple Support Communities. I understand that you're attempting to set start times for certain songs in your Music library that you've imported from other sources, but the changes you're making aren't saving. I know it's important to be able to customize your library; I'd like to help. When you select "Get Info" for a song to change the track start time under Options, is "Remember playback position" checked? If not, check the box and test to see if your preferences are saved.
If the option is already checked, try these steps next:
If the behavior continues, try testing in a new user account and let me know what you find: How to test an issue in another user account on your Mac
Best Regards.
Hi Raul,
Thanks for reaching out in Apple Support Communities. I understand that you're attempting to set start times for certain songs in your Music library that you've imported from other sources, but the changes you're making aren't saving. I know it's important to be able to customize your library; I'd like to help. When you select "Get Info" for a song to change the track start time under Options, is "Remember playback position" checked? If not, check the box and test to see if your preferences are saved.
If the option is already checked, try these steps next:
If the behavior continues, try testing in a new user account and let me know what you find: How to test an issue in another user account on your Mac
Best Regards.
Hey Raul,
You're most welcome! We're so happy to hear that you're able to set start times for songs in the Music app again. Please don't hesitate to reach out in Apple Support Communities again in the future.
Best Regards.
Hello,
Thank you for the helpful tips! I am pleased to say that it is working now!
I also updated Catalina to the latest version.
Thank you again!
Start and stop times of apple music song ignored
