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Start and stop times of apple music song ignored

When I set up a start time on a song via my Mac in Apple Music, it does not save. These are songs I downloaded outside of Apple Music. This used to work a long time ago, but I am not sure if I am missing something or if there is a glitch in the software.


I would like this feature to be enabled, as I do not want to hear certain intros of a song.


Thank you in advanced.

Posted on Apr 28, 2020 11:30 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2020 2:34 PM

Hi Raul,


Thanks for reaching out in Apple Support Communities. I understand that you're attempting to set start times for certain songs in your Music library that you've imported from other sources, but the changes you're making aren't saving. I know it's important to be able to customize your library; I'd like to help. When you select "Get Info" for a song to change the track start time under Options, is "Remember playback position" checked? If not, check the box and test to see if your preferences are saved.


If the option is already checked, try these steps next:


  • Uncheck the "Remember playback position" option for the song(s) affected.
  • Quit the Music app on your Mac: Quit apps on Mac
  • Restart your Mac
  • Open Music while holding down the Shift key on your keyboard; when the icon bounces in the dock you can release the Shift key.
  • Edit a song start time, check the "Remember playback position" box and test again.


If the behavior continues, try testing in a new user account and let me know what you find: How to test an issue in another user account on your Mac




Best Regards.

Similar questions

3 replies
Question marked as Top-ranking reply

Apr 29, 2020 2:34 PM in response to Raul_Hernandez

Hi Raul,


Thanks for reaching out in Apple Support Communities. I understand that you're attempting to set start times for certain songs in your Music library that you've imported from other sources, but the changes you're making aren't saving. I know it's important to be able to customize your library; I'd like to help. When you select "Get Info" for a song to change the track start time under Options, is "Remember playback position" checked? If not, check the box and test to see if your preferences are saved.


If the option is already checked, try these steps next:


  • Uncheck the "Remember playback position" option for the song(s) affected.
  • Quit the Music app on your Mac: Quit apps on Mac
  • Restart your Mac
  • Open Music while holding down the Shift key on your keyboard; when the icon bounces in the dock you can release the Shift key.
  • Edit a song start time, check the "Remember playback position" box and test again.


If the behavior continues, try testing in a new user account and let me know what you find: How to test an issue in another user account on your Mac




Best Regards.

Start and stop times of apple music song ignored

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