Recovery & Mouse Error

The Cursor Is stuck on the top left of the screen, Not wanting to move, I’ve tried entering Recovery mode Only to be greeted by a Do not enter Sign. The Cursor also still wont move During the do not enter screen.


How can I fix this?

iMac, macOS 10.12

Posted on Apr 28, 2020 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2020 12:48 PM

This what you see?


Circle with a line through it


Learn what to do if your Mac starts up to a circle with a line through it (prohibitory symbol).


Shut down the computer by pressing and holding down the Power button until the computer turns off.

5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Recovery & Mouse Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.