Apple TV issue

Question

Apple TV issue

Hi, I bought an iPhone 11 in Saud Arabia and the device’s Apple TV app is showing nothing, it shows nothing except NO VIDEOS. And also I can’t see any setting or any option in that app’s screen Why ?

iPhone 11, iOS 13

Posted on Apr 28, 2020 11:37 AM

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Answer 1

Top-ranking reply

Phil0124

Level 10

216,746 points

Apr 28, 2020 11:46 AM in response to Appletvissue11

What region is your iPhone set to? Settings->General->Language & Region->Region?

What country is your Apple ID set to?

Also, have you synced anything to the iPhone for it to show up there?

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Answer 2

Urquhart1244

Level 10

146,184 points

Apr 28, 2020 11:50 AM in response to Appletvissue11

The content of the TV app also depends on the region of your Apple ID account (i.e. your billing address). Is that also set for the country where you made this purchase?

Availability of Apple Media Services - Apple Support

Some unsupported countries may have just this synced video library available.

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Answer 3

Phil0124

Level 10

216,746 points

Apr 28, 2020 1:08 PM in response to Appletvissue11

Pakistan does not have access to the iTunes Store and TV+ by extension.

Yes, if you want access to TV+ you will need to set it to something else. Saudi Arabia can work, however you will need a valid payment method from Saudi Arabia to complete the process.

Follow the step in the link I provided above, and read what is going to happen carefully before you do.

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Answer 4

Apr 28, 2020 12:11 PM in response to Phil0124

My Apple ID region is showing as ‘Pakistan’ . Which country to select for it in region so that I may have access to Apple TV. If I set my apple I’d region as Saudi Arabia then can I use Apple TV + for 1 year for free ?

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