USB C charging cable

I bought a Macbook Pro 16 inch and I was charging using the charger that came with it and a USB C cable other than the one that came in the box. Few days late, I order a USB -C charging cable from apple, i opened it, tried to charge the laptop, it didn't charge. First thought it's defective. so I opened the laptop box and picked the cable that originally came with the laptop. It charged briefly while wiggling it, tried it with my iPad Pro 11 (2018), had intermittent charging, then stopped charging!!! luckily i had extra USB-C to USB-C cable and still every thing works normal using them (i.e. amazon cable).



thanks,




[Edited by Moderator]

MacBook Pro 16", macOS 10.15

Posted on Apr 28, 2020 1:27 PM

Reply

Similar questions

3 replies

Apr 29, 2020 7:05 AM in response to AppleWatchS4

AppleWatchS4 wrote:

I bought a Macbook Pro 16 inch and I was charging using the charger that came with it and a USB C cable other than the one that came in the box. Few days late, I order a USB -C charging cable from apple, i opened it, tried to charge the laptop, it didn't charge. First thought it's defective. so I opened the laptop box and picked the cable that originally came with the laptop. It charged briefly while wiggling it, tried it with my iPad Pro 11 (2018), had intermittent charging, then stopped charging!!! luckily i had extra USB-C to USB-C cable and still every thing works normal using them (i.e. amazon cable).



Is there a question?


Call (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

USB C charging cable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.