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New Macbook 16", late last year. Endless problems with repeating text strings and keyboard dying and oher problems. Apple says hardware; it has replaced keyboard and other parts, no effect. Anybody else?

New Macbook 16", late last year. Endless problems with repeating text strings and keyboard dying and other problems. Apple says hardware; it has replaced keyboard and other parts, no effect. Anybody else? Any ideas? Very debilitating.

MacBook Pro 16", macOS 10.15

Posted on Apr 28, 2020 1:44 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2020 7:07 AM

Writingperson wrote:

New Macbook 16", late last year. Endless problems with repeating text strings and keyboard dying and other problems. Apple says hardware; it has replaced keyboard and other parts, no effect.




Take it back in / or send it in for repair—


Call (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE.


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1 reply
Question marked as Top-ranking reply

Apr 29, 2020 7:07 AM in response to Writingperson

Writingperson wrote:

New Macbook 16", late last year. Endless problems with repeating text strings and keyboard dying and other problems. Apple says hardware; it has replaced keyboard and other parts, no effect.




Take it back in / or send it in for repair—


Call (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE.


New Macbook 16", late last year. Endless problems with repeating text strings and keyboard dying and oher problems. Apple says hardware; it has replaced keyboard and other parts, no effect. Anybody else?

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