Sending iPhone in for repair

I wanted to know if I get a replacement device, that they would attempt the data transfer from the old iPhone described in the terms and conditions for the repair. Has anyone gotten a replacement for a repair and had their data transferred onto the replacement phone by Apple? Thank you ☺️

iPhone XR

Posted on Apr 28, 2020 1:42 PM

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Posted on Apr 28, 2020 2:25 PM

No, they will not transfer the data nor attempt to if they have to replace the iPhone. That is why it tells you to do a backup of your iPhone before sending it in so you can restore the replacement unit from your backup.

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Sending iPhone in for repair

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