FaceTime

Hello bp243,

If you've already followed the troubleshooting suggestions in Use FaceTime on your Mac - Apple Support and If FaceTime isn't working on your Mac - Apple Support, I suggest contacting Apple Support next:

Get Support

If you're wanting to delete names from the call history on your iPad, here's how to do so:

Make and receive FaceTime calls on iPad - Apple Support

"Delete a call from your call history

In FaceTime, swipe left over the call in your call history, then tap Delete."

Best regards.

Hello bp243,

Thank you for using Apple Support Communities! I understand that you're unable to use FaceTime on your Mac, however it works fine on your iPad mini. I would be happy to help point you towards a resolution.

Check out the following support article, which provides some troubleshooting steps to try if FaceTime isn't working as expected:

If FaceTime isn't working on your Mac - Apple Support

If you're still experiencing an issue after, could you provide more details about what's happening? Here are some questions that would be helpful to answer:

1. What's happening when you try to use FaceTime?
2. If you encounter an error, what does it say?
3. What steps are you taking when you get to this point?

Cheers!

Hi bp243,

Thanks for getting back to us with the details. Do you know what macOS you're currently running? The reason why I ask is that Group FaceTime on a Mac requires macOS Mojave or later as mentioned here:

Use FaceTime on your Mac - Apple Support

Additionally, have you been able to make or receive any other FaceTime calls on the Mac since then?

Take care.

Hi bp243,

That sounds like a plan and please let us know if you do experience any issues when you have a chance to use FaceTime on your Mac.

Cheers!

I have the same question, although on a older Mac