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Remove the protective covering on device before trade in?

Do I need to remove the protective covering from my device before trade in?

It is easy to remove, but thinking I should keep it on for extra protection during shipping.

iPad mini, iOS 9

Posted on Apr 28, 2020 5:16 PM

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Question marked as Apple recommended

If you are trading it in with Apple, you will receive a Trade In Kit which will protect it during shipping.


The instructions are to remove ALL accessories and restore the device to factory condition.

Posted on Apr 28, 2020 5:22 PM

1 reply

Remove the protective covering on device before trade in?

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