Remove the protective covering on device before trade in?

Do I need to remove the protective covering from my device before trade in?

It is easy to remove, but thinking I should keep it on for extra protection during shipping.

iPad mini, iOS 9

Posted on Apr 28, 2020 5:16 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2020 5:22 PM

If you are trading it in with Apple, you will receive a Trade In Kit which will protect it during shipping.


The instructions are to remove ALL accessories and restore the device to factory condition.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Remove the protective covering on device before trade in?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.