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Level 1

8 points

Remove the protective covering on device before trade in?

Do I need to remove the protective covering from my device before trade in?

It is easy to remove, but thinking I should keep it on for extra protection during shipping.

iPad mini, iOS 9

Posted on Apr 28, 2020 5:16 PM

Top-ranking reply

Level 8

44,421 points

Posted on Apr 28, 2020 5:22 PM

If you are trading it in with Apple, you will receive a Trade In Kit which will protect it during shipping.

The instructions are to remove ALL accessories and restore the device to factory condition.

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