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User profile for user: DianaMan
DianaMan Author
User level: Level 1
8 points

Apple Pay doesn't work on iPhone 7

Dear All,

As I couldn't add new cards to my Wallet, I tried all tips I found: sign off and on from iCloud, remove the AmEx card I had on Wallet and which worked, check updates etc. Now nothing works anymore: the message I get is "Could not set up Apple Pay. An error occurred while setting up Apple Pay".


Grateful for any advice. Best.

iPhone 7

Posted on Apr 28, 2020 11:59 PM

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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,545 points

Posted on Apr 29, 2020 8:17 AM

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,545 points

Apr 29, 2020 8:17 AM in response to DianaMan

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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Apple Pay doesn't work on iPhone 7

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