Now I wonder if I have cancled the purchase. I am afraid it is a fake? OrderID KMOUV44341 Document no 120904219771. When I did what I was asked to the I never got a proper answer just that the page did not exist? What shall I do?
MacBook Pro 13", OS X 10.11
Hello grete51,
I understand that you've received a receipt for something you didn't order and don't know if it was cancelled or not. I am happy to help.
If you want to see if you cancelled something then follow the steps provided in the article below.
See or cancel your subscriptions
I also want to provide you with the article about phishing attempts.
Identify legitimate emails from the App Store or iTunes Store
If you feel that your Apple ID was compromised in anyway then follow the suggested steps in the article below.
If you think your Apple ID has been compromised
Let me know if you have any questions.
Thanks for using Apple Support Communities.
Have a great day!
They are likely attempting to get you to reveal your account details to them so that they can then highjack your account.
ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4.1; iPhone 8+, iOS 13.4.1; TV 4th Gen, tvOS 13.4; HomePods, audioOS 13.4 and Airport Express w/ Airplay 2
I received the exact same receipt. Identical order and document numbers. It was for PUBG MOBILE whatever that is. Couldn't find it listed on recent purchases so I, obviously, couldn't cancel. It's got to be a scam, but what are they trying to do?
Receipt for a purchase I never ordered.
