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I just received an unknown receipt for a purchase from iTunes Store

I just recieved a receipt for a purchase frome the iTune store. I did not make this purchase of a Plant ID app. I wasn't;t even at home at the time. How can I have this order corrected? I did not make this order.


William A.



[Edited by Moderator] 


iPhone 11, iOS 13

Posted on Sep 23, 2022 1:41 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2022 1:45 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


1 reply
Question marked as Top-ranking reply

Sep 23, 2022 1:45 PM in response to DrumsergeantJFD

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


I just received an unknown receipt for a purchase from iTunes Store

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