Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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I received a receipt for something I did not order.

I received a receipt for something I did not order. I do not want this and have no idea how this happened. Please do not charge my account.

Order #****

document number ****

amount $99.00

item FiLMiC Pro-video camera

Thank you,

Roseann




[Personal Information Edited by Moderator]


iPhone 8 Plus, iOS 13

Posted on May 12, 2020 3:28 PM

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Question marked as Best reply

Posted on May 12, 2020 3:31 PM

This is primarily a user-to-user support forum; other Apple users like you. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge and your account is charged, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Best reply

May 12, 2020 3:31 PM in response to roseann193

This is primarily a user-to-user support forum; other Apple users like you. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge and your account is charged, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

I received a receipt for something I did not order.

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