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We bought my mom a new iPad for her birthday (2weeks ago) and the battery life is HORRIBLE. Even when the iPad is off over night in the morning when she turns it back on it drained almost the whole battery. Anyone know how to fix this? Did we just get a bad one? Should I return it?
iPad Pro 11-inch Wi-Fi, Cellular
If you go to Settings->Battery, what does it say is using the battery the most?
Is something being left on on the iPad, like music or Youtube that may be using the battery?
Why is the iPad not plugged in to the charger during the night?
If you go to Settings->Battery, what does it say is using the battery the most?
Is something being left on on the iPad, like music or Youtube that may be using the battery?
Why is the iPad not plugged in to the charger during the night?
It is too late to return this iPad under Apple’s 14-day return policy.
Also, suggest/recommend contacting/reaching out to Apple Product support and services about your iPad battery issues.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
How is she turning it off? Is she actually turning it completely off, by holding down the power/sleep button until the slider appears, and then swiping the slider to turn it off?
Restart your iPad - Apple Support
If not, a restart as explained in the link above may clear up whatever is using the iPad's battery.
Her battery usage just says small percents like safari and a few shopping apps like amazon. She kept telling me the battery is draining so fast so She charges it up to 100% and with the iPad completely off its draining through the night down to 40-50 percent
Here’sa look at my battery log. Completely shut down, and I lose 20% of my battery.
I’ll have her try that out, thanks
I’m having the same problem. New 2020 iPad Pro. I charged it fully last night, shut it down completely, booted it up this morning and my battery is at 80%. Zero usage, and 20% of my battery is gone.
I find when bluetooth is on, battery life uses up QUICK. i only turn on bluetooth when i am using a bluetooth accessory.
Brand new iPad Pro battery
