Call volume too low
I have a new IPhone XR. When I make and receive calls I can hardly hear the voice on the other end of the line. The phone says the volume is up all the way. Phone on speaker works perfectly.
iPhone XR
User profile for user:
CarlAVII
User level:
Community Specialist
Hello Kptpbp,
Welcome to the Apple Support Communities. From the information you provided it seems that you're unable to hear the person you're talking to, even with the volume turned up on your iPhone.
Based on this information, follow the troubleshooting steps in this article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker.
All the best.