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How can I change my account from iTunes and my Apple store from being disabled?

iPhone 11, iOS 13

Posted on Apr 29, 2020 9:16 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2020 9:23 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

2 replies

Apr 29, 2020 11:38 PM in response to Adriana-maarie

See If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856"There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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