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User profile for user: Micbmoo
Micbmoo Author
User level: Level 1
4 points

why or how can I utilize an external keyboard on my ipad pro?

So since the latest update I have had issues with connecting my slim folio keyboard case and I am unable to use an external keyboard plugged in via a docking station and input port. When I first try to utilize either they work intermittently and then stop all together because the on screen keyboard pops up again. I hate typing via the screen and find an extreme loss of productivity with this update not being useful. Any advice on how this can be remedied?


iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Apr 30, 2020 7:29 AM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on Apr 30, 2020 1:14 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Apr 30, 2020 1:14 PM in response to Micbmoo

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support

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why or how can I utilize an external keyboard on my ipad pro?

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