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Unlocking my device

I recently sold my iPad and unlinked it through Find my iPad. However person who bought it cannot unlock the device and is asking for my Apple ID and password. How do I help without giving this info?

Posted on Apr 30, 2020 8:26 AM

Best reply

kb1951

Level 10

124,379 points

Posted on Apr 30, 2020 8:40 AM

Start here: https://support.apple.com/en-us/HT201351

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1 reply

Best reply

kb1951

Level 10

124,379 points

Apr 30, 2020 8:40 AM in response to carol-annfromdurban

Start here: https://support.apple.com/en-us/HT201351

Unlocking my device

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