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Mackhaley Author

Level 1

4 points

Unauthorized purchases

I did not purchase anything for $12.99 on 4/29/2020

iPhone 5c, iOS 10

Posted on Apr 30, 2020 8:46 AM

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Top-ranking reply

Level 8

39,487 points

Posted on Apr 30, 2020 8:47 AM

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

If you still can't find out what account has made the charges,

Contact apple by the link in that article.

or:

Contact Apple for support and service - Apple Support

Good luck!

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1 reply

Top-ranking reply

Level 8

39,487 points

Apr 30, 2020 8:47 AM in response to Mackhaley

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

If you still can't find out what account has made the charges,

Contact apple by the link in that article.

or:

Contact Apple for support and service - Apple Support

Good luck!

Reply

Unauthorized purchases

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