Unauthorized purchases
I am being charged for things I have not purchased
iPhone 12 Pro Max, iOS 15
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I am being charged for things I have not purchased
iPhone 12 Pro Max, iOS 15
Hello!
Please read this support page for help requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support.
Please keep in mind if you're apart of a Family Sharing group and have Purchase Sharing enabled, your card may be the payment method. In other words, all purchases of the Family Sharing group go to the default Purchase Sharing payment method (which may be your card). Please verify no one else in the Family Sharing group bought the item.
If you need to cancel a subscription, please read this support page: If you want to cancel a subscription from Apple - Apple Support
If you're not apart of a Family Sharing group and no one else has access to your account, please change your Apple ID password immediately, Change your Apple ID password - Apple Support!
I hope this helps!
Hello!
Please read this support page for help requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support.
Please keep in mind if you're apart of a Family Sharing group and have Purchase Sharing enabled, your card may be the payment method. In other words, all purchases of the Family Sharing group go to the default Purchase Sharing payment method (which may be your card). Please verify no one else in the Family Sharing group bought the item.
If you need to cancel a subscription, please read this support page: If you want to cancel a subscription from Apple - Apple Support
If you're not apart of a Family Sharing group and no one else has access to your account, please change your Apple ID password immediately, Change your Apple ID password - Apple Support!
I hope this helps!
See the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you want to cancel a subscription from Apple
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed
If you want to cancel a subscription from Apple - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
Request a refund for apps or content that you bought from Apple
Request a refund for apps or content that you bought from Apple - Apple Support
Unauthorized purchases