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My AirPods will not connect to my iPhone

I just got AirPods and they are charged shows green light but it will not connect to my iPhone and I cannot reset it either what can I do?



[Re-Titled by Moderator]

Posted on Apr 30, 2020 6:06 PM

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Question marked as Top-ranking reply

Posted on May 1, 2020 8:16 AM

Test if you can pair them with any other Bluetooth device. This will narrow down if the issue is the AirPods or the device.


Note that Bluetooth can be switched off permanently in Settings, but it also can be switched off in Control Center, so check (blue icon = On).


Try these two troubleshooting methods. Perform a Restore only if Restart doesn't solve your issue.


Restart instructions: https://support.apple.com/en-us/HT201559

Restore instructions: https://support.apple.com/en-us/HT204184

3 replies
Question marked as Top-ranking reply

May 1, 2020 8:16 AM in response to Julsteph

Test if you can pair them with any other Bluetooth device. This will narrow down if the issue is the AirPods or the device.


Note that Bluetooth can be switched off permanently in Settings, but it also can be switched off in Control Center, so check (blue icon = On).


Try these two troubleshooting methods. Perform a Restore only if Restart doesn't solve your issue.


Restart instructions: https://support.apple.com/en-us/HT201559

Restore instructions: https://support.apple.com/en-us/HT204184

My AirPods will not connect to my iPhone

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