Why is my account disabled??

Why can’t i access the App Store. I can’t update or download apps because it says my account is disabled. Why!?

iPhone 11, iOS 13

Posted on Apr 30, 2020 8:41 PM

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May 1, 2020 3:44 AM in response to Kappy

See these additional possibilities:


See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005


See Change, add, or remove Apple ID payment methods https://support.apple.com/en-us/HT201266Need more help? Contact Apple support for help here: Get started

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See Turn off Activation Lock https://support.apple.com/en-us/HT201441If this is your problem and you or someone else erased you device without signing out of iCloud first, then you will be unable to answer the pertinent security questions. For this reason, we will be unable to help you unless you have an extenuating circumstance (e.g., you have the receipt for the purchase of a pertinent device with its serial number on it). If you think you have an extenuating circumstance, then post back.

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See Account Recovery—Two Factor Authentication

 

“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.”

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Why is my account disabled??

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