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Can’t make or receive calls or texts from non Apple users

Why can’t I call or receive phone calls or texts from non Apple users?


iPhone 8, iOS 13

Posted on May 1, 2020 8:43 AM

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Question marked as Top-ranking reply

Posted on May 1, 2020 8:44 AM

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support

4 replies

May 1, 2020 8:54 AM in response to heidelhon

SMS/MMS messages for non-iOS users is managed by your cellular carrier, and also requires cellular data. If you do not have a good cellular signal, or do not have an SMS/MMS plan with your carrier, you will not be able to do SMS/MMS. Not being able to call non-iOS users is very strange behavior, however everything you are reporting here is managed by your cellular carrier. You need to speak with them.

Can’t make or receive calls or texts from non Apple users

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