Unable to check for updates

Hi Everyone!


I have an Iphone 6s plus i have not update the software eversince and i think the current version is 9.1. Its asking me to update but whenever i try to update it says " Unable to check for updates".

iPhone 6s Plus

Posted on May 1, 2020 9:52 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2020 12:13 PM

Hey there princessnameless93,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues updating your iPhone. I’ll be happy to help.


If you’re getting an error when attempting to update your iPhone, you’ll want to go through these steps as a starting point:


If your iPhone, iPad or iPod touch won’t update 


If the issue continues, place your iPhone in recovery mode and update with the steps here:


If you can't update or restore your iPhone, iPad, or iPod touch


Regards.

2 replies
Question marked as Top-ranking reply

May 2, 2020 12:13 PM in response to princessnameless93

Hey there princessnameless93,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues updating your iPhone. I’ll be happy to help.


If you’re getting an error when attempting to update your iPhone, you’ll want to go through these steps as a starting point:


If your iPhone, iPad or iPod touch won’t update 


If the issue continues, place your iPhone in recovery mode and update with the steps here:


If you can't update or restore your iPhone, iPad, or iPod touch


Regards.

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Unable to check for updates

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