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I got an iPhone 7 for my grandson on contract with my home telephone supplier, the phone is separating and apple have told me I need a new battery, but because the phone is bulging in one area it has cracked the screen. I am happy to pay for the battery to be replaced but they want to charge me £152.44 to replace the screen which was cracked because of battery, the phone is just over one year old. I have been told the battery's failing in iPhones are common,

Posted on May 1, 2020 10:53 AM

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Posted on May 1, 2020 12:09 PM

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