Iphone 11 wont turn on after backup

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Level 1

6 points

Iphone 11 wont turn on after backup

Last night my phone said that I did not have any storage left. I purchased more and tried to backup my info so that I could then delete it off of my phone and have more space. My phone failed to backup. No applications were loading including messages. I restarted my phone. After this my phone will not turn back on. It keeps trying to restart by itself so it will be the apple screen and then a blank screen and then a black screen. It has done this throughout the night. I tried putting it on the charger, off the charger, wall charger, and plugging it into my MacBook. I have also tried to do the factory restart. Nothing is working.

iPhone 11, iOS 13

Posted on May 1, 2020 11:21 AM

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Answer 1

Best reply

fyip

Level 6

18,372 points

May 1, 2020 4:33 PM in response to allyyygator

Force restart iPhone - Apple Support ⬅︎ try this...

⬇︎⬇︎⬇︎

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Try Recovery Mode...⬇︎⬇︎⬇︎Full instructions in link...⬆︎⬆︎⬆︎

Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.

It may take a few tries to get into Recovery Mode but when you do then the phone will be recognized...

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Iphone 11 wont turn on after backup

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