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araceli129 Author

Level 1

4 points

Locked account

For some reason I have been locked out of my iTunes and no matter what I have tried I can’t unlock it

Posted on May 1, 2020 1:55 PM

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Top-ranking reply

Level 8

39,509 points

Posted on May 1, 2020 2:11 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Hope this helps!

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Top-ranking reply

Level 8

39,509 points

May 1, 2020 2:11 PM in response to araceli129

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Hope this helps!

Reply

Locked account

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