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I was charged for a subscription that I cancelled over a month or so ago

I was charged for a subscription that I cancelled over a month or so ago and I got charged.

firstly, it was an unauthorized payment

secondly, it’s for an app that signed me out automatically and I haven’t used in less than a month.

thirdly, it’s for an absurd amount that I never chose.


it’s for the app PicsArt and I want my money back. I don’t want to pay for an app that I don’t use.


[Re-Titled by Moderator]

iPhone XR, iOS 13

Posted on May 1, 2020 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2020 5:53 PM

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       




1 reply
Question marked as Top-ranking reply

May 1, 2020 5:53 PM in response to Communityus

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   


If necessary, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       




I was charged for a subscription that I cancelled over a month or so ago

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