I was charged for a subscription that I cancelled over a month or so ago

Question

Level 1

4 points

I was charged for a subscription that I cancelled over a month or so ago and I got charged.

firstly, it was an unauthorized payment

secondly, it’s for an app that signed me out automatically and I haven’t used in less than a month.

thirdly, it’s for an absurd amount that I never chose.

it’s for the app PicsArt and I want my money back. I don’t want to pay for an app that I don’t use.

[Re-Titled by Moderator]

iPhone XR, iOS 13

Posted on May 1, 2020 2:39 PM

Reply

Answer 1

Top-ranking reply

Level 10

684,609 points

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

If necessary, contact iTunes Support. See the Apple Support articles below for contact information.

Reply

Similar questions