Audio issues on Keynote Live

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Level 1

5 points

Audio issues on Keynote Live

I like keynote live as the presentations look great and the animations appear nicely on the remote end, but it the Audio issues are a pain.

On a viewer watching on a windows machine in a browser, all videos in the presentation are muted.

on Macs and iPads, the Audio for the video get played even if I muted the audio in the main presentation. The tool is great, but when you are presenting 37 people with different machines in a company, these audio issues look embarrassing! You have to keep asking people "Can you hear the audio?"

Please do something about this.

MacBook Pro 15”, macOS 10.15

Posted on May 2, 2020 1:03 AM

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Answer 1

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Gary Scotland

Level 7

25,862 points

May 2, 2020 2:42 AM in response to sarang129

Keynote Live is a cut down version of Keynote for Mac, some features are not implemented in Keynote Live
When playing back on Windows computers, the only filetypes that work are: MP3, WAV, M4A
The web browsers that work are; Safari for Mac and Edge for Windows 10

1 - On the Mac sending the Keynote:

go to: Keynote > Preferences > General

select the option for: Copy Audio and Movies into document

2 - On the computer receiving the presentation:

with the video displayed in Safari, click the sound button to turn sound on (bottom right),

then drag the sound volume slider upwards - orange arrow

You may need to click on the play button (bottom left) to start playing the video - green arrow

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Audio issues on Keynote Live

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