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MacBookPro 15 2017 - Wifi unstable when connecting bluetooth headphones

Hello everybody,


I am facing issues with my wifi when I connect bluetooth headphones to my MacBookPro 15 2017.

Only when bluetooth headphones are connected, my wifi:

  • Cannot sustain streaming: a simple Youtube video will not play
  • Pings go in timeout or have huge RTO
  • Wifi from time to time disconnect and connect again


I have already tried to:

  • reproduce the issue from a newly created user (same issue)
  • create a new Network Location
  • Reset the SMC
  • Reset the PRAM
  • reproduce the issue from Safe Mode (same issue)


I am also going through it with the Apple Support, but I would like to ask:

  • Has anybody had the same issue?


Thanks!

M


MacBook Pro 15", macOS 10.15

Posted on May 2, 2020 4:42 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2020 5:37 AM

Soccio wrote:

Hello everybody,

I am facing issues with my wifi when I connect bluetooth headphones• to my MacBookPro 15 2017.
Only when bluetooth headphones are connected, my wifi:
Cannot sustain streaming: a simple Youtube video will not play
• Pings go in timeout or have huge RTO
• Wifi from time to time disconnect and connect again
I have already tried to:
reproduce the issue from a newly created user (same issue)
• create a new Network Location
• Reset the SMC
• Reset the PRAM
• reproduce the issue from Safe Mode (same issue)
I am also going through it with the Apple Support, but I would like to ask:
Has anybody had the same issue?

Thanks!
M




Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542

3 replies
Question marked as Top-ranking reply

May 2, 2020 5:37 AM in response to Soccio

Soccio wrote:

Hello everybody,

I am facing issues with my wifi when I connect bluetooth headphones• to my MacBookPro 15 2017.
Only when bluetooth headphones are connected, my wifi:
Cannot sustain streaming: a simple Youtube video will not play
• Pings go in timeout or have huge RTO
• Wifi from time to time disconnect and connect again
I have already tried to:
reproduce the issue from a newly created user (same issue)
• create a new Network Location
• Reset the SMC
• Reset the PRAM
• reproduce the issue from Safe Mode (same issue)
I am also going through it with the Apple Support, but I would like to ask:
Has anybody had the same issue?

Thanks!
M




Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542

MacBookPro 15 2017 - Wifi unstable when connecting bluetooth headphones

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