Long story short, I moved to South Africa from the UK and I'm not the best at backing things up. Since then my mac died and I replaced it but I'm looking to reset my Apple ID Password (for my old account, made a new one to post here for help) but I no longer have access to the old phone number for the verification. Can I reset it via email?
You are very welcome. See Account Recovery—Two-Factor Authentication
“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.”
Before beginning account recovery see:
If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455
You are very welcome. See Account Recovery—Two-Factor Authentication
“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.”
Before beginning account recovery see:
If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455
See Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974 Below is an excerpt, but read the whole document. See the bold italics below.
“Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device [see the additional information in the article].” A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.
Thank you for the reply, but I don't have any of those devices. I have my current MacBook Pro (which replaced the broken one and thusly has not been set up as a trusted device for authentication) and an android phone.
Resetting Apple ID via email help
