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User profile for user: rafat120
rafat120 Author
User level: Level 1
8 points

Battery

what should I do when my phone unexpected shutdown

iPhone 6

Posted on May 2, 2020 5:06 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,590 points

Posted on May 2, 2020 6:11 AM

91 is a good % (start worrying when that value goes down close to 80%).

So the unexpected shutdown shouldn't be related to you battery, unless it has been a temporary power glitch, but we, just users like you, can't dignose that issue remotely, sorry.

Apple direct support can do it: try contacting them using this link:--> Get Support

Regards

Giulio


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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,590 points

May 2, 2020 6:11 AM in response to rafat120

91 is a good % (start worrying when that value goes down close to 80%).

So the unexpected shutdown shouldn't be related to you battery, unless it has been a temporary power glitch, but we, just users like you, can't dignose that issue remotely, sorry.

Apple direct support can do it: try contacting them using this link:--> Get Support

Regards

Giulio


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Battery

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