The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Maps used to work on my Mac desktop. Now I get a blank background (tan/off-white) whether I choose Map, Transit, or Satellite. I have OS Catalina, 10.15.4. Why can't I get a map?
iMac Line (2012 and Later)
If you search for a town, does it then display a map around that location?
I'm wondering if it cannot find your location and thus doesn't know what to display.
I am just under the impression that junk can build up and slow down your computer and needs to be cleared on a regular basis.
Only on a Windows PC.
What's a Mac owner to do?
Nothing. The OS takes care of itself.
Cleaning apps such as CCLeaner have aa habit of clearing necessary "junk". Not something I would ever install on my Macs.
Really! Well that is interesting information. I had a computer technician who operates a repair business in town recommend CCleaner to me. But I can understand your point. I am just under the impression that junk can build up and slow down your computer and needs to be cleared on a regular basis. What's a Mac owner to do?
I used CCleaner on my Windows machines. Cleaning apps are not needed on Macs.
First-thing this morning, after a restart, the map magically displayed. Satellite, too. Now, a couple hours later, it's blank again. The only thing I can think is that I used CCleaner for Mac to clear unnecessary junk. I did not have "Maps" checked as an app to clean, though.
To answer your question, no, a dot indicates my location, and a search drops a pin and locates a place. Grid with appropriate scale shows up. Just no background. I'll try restarting again, but I have doubts....
OS 10.15.4 Maps is blank on my Mac. Why?
