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iCloud storage sharing

I purchased the 2TB plan to share with family. The 5gb family members updated automatically. The 50gb family member never got an invitation to share the 2TB plan. How do I update that account to share the storage without messing up the other family members?


MacBook Pro 13", macOS 10.14

Posted on May 2, 2020 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2020 10:22 AM

Hello starkcreative,


Welcome to the Apple Support Communities. I understand one of the family members is not seeing the upgraded storage. I'll do what I can to help.


First, make sure that member is still showing up and invited to the family: Set up Family Sharing


Also, since they have a paid option, they will need to choose the family storage plan instead of their own paid one: Share an iCloud storage plan with your family


Enjoy your day. Make sure they are also updated

2 replies
Question marked as Top-ranking reply

May 3, 2020 10:22 AM in response to starkcreative

Hello starkcreative,


Welcome to the Apple Support Communities. I understand one of the family members is not seeing the upgraded storage. I'll do what I can to help.


First, make sure that member is still showing up and invited to the family: Set up Family Sharing


Also, since they have a paid option, they will need to choose the family storage plan instead of their own paid one: Share an iCloud storage plan with your family


Enjoy your day. Make sure they are also updated

iCloud storage sharing

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