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I and my family members have been paying for individual iCloud storage plans (well, I've been paying for them all) and just switched my plan to 2TB shared plan. Now when I go into Family Sharing it shows "Not Used" for the other two family members and I cannot see where to get them switched over rather than continuing to pay individually. How is this done?
iMac 27″ 5K, macOS 11.1
Hi sdeibel,
Thanks for reaching out through Apple Support Communities for help with this issue you're seeing when attempting to share iCloud Storage with your family members. We're happy to help!
It sounds like you've completed the first part of the process successfully, upgrading your iCloud storage plan and offering the storage to your family. In order to take advantage of the shared storage, each family member must accept the offer from one of their personal devices.
You'll want to refer to the steps in this guide under the section titled, "If you already had an iCloud storage plan":
Share an iCloud storage plan with your family
Let us know if this helps, or if you've got any questions!
Have a great day!
Hi sdeibel,
Thanks for reaching out through Apple Support Communities for help with this issue you're seeing when attempting to share iCloud Storage with your family members. We're happy to help!
It sounds like you've completed the first part of the process successfully, upgrading your iCloud storage plan and offering the storage to your family. In order to take advantage of the shared storage, each family member must accept the offer from one of their personal devices.
You'll want to refer to the steps in this guide under the section titled, "If you already had an iCloud storage plan":
Share an iCloud storage plan with your family
Let us know if this helps, or if you've got any questions!
Have a great day!
How to move family members from their own icloud storage plan to my shared plan?
