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InessaS Author

Level 1

65 points

iPhone XS Max full memory Error 14

I’ve got a serious problem with my iPhone XS Max 256 Gb

It started when my phone memory was full and it was working too slowly. I rebooted it, and it got stuck in a boot loop (apple logo). I then tried to put in in Recovery Mode and update it via Mac/PC (It did not have the latest iOS). The upgrade failed halfway through with Error 14. Then I opened the iPhone and disconnected the LCD etc., but still, Error 14 appeared when I was trying to upgrade. Now it is stuck in Recovery Mode.

I've read a lot of messages from people who have the same problem! We need a skeleton IOS for this situation! Apple have really made a mistake in allowing a phone to reach such a full capacity

It is a tragedy to lose my photos and videos!!! There are the best moments of my life in this locked phone! I need help!

Support service recommended me to restore my phone with no opportunity to save my data! That’s completely impossible! My photos and videos were an integral part of my life. There should be the way out! Help me, please!

iPhone XS Max, iOS 13

Posted on May 2, 2020 8:44 AM

Top-ranking reply

InessaS Author

Level 1

65 points

Posted on May 4, 2020 8:02 AM

Apple have really made a mistake in allowing a phone to reach such a full capacity! There is no memory to install iOS! This is a reason of error 14! Only sceleton iOS will help us! We need turn on our phones! iOS 14 will be heavier of 13! I need my photos back! There are my best moments! My events, travellings! I’m in a big stress and crying every day!

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143 replies

Jul 28, 2020 1:43 PM in response to hw110

YES!!! I 100% agree with this. It is such a shame that this isn't all over the press. Why would anybody want to buy expensive products that just ends up breaking when it isn't your fault?!