My messages are either very delayed or don't come in at all

I'm having major issues with my messaging app. I have an iphone Xr that is up to date. My messages are either very delayed or don't come in at all. When they finally come in, they come in all at once and I have messages from UNKNOWN that say "message not found" pictured. I have lots of those. I've noticed this happens mostly with group texts that have a non-IOS user. Any help would be very appreciated.



​[Re-Titled by Moderator]

iPhone XS

Posted on May 2, 2020 10:03 AM

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1 reply

May 3, 2020 11:06 AM in response to clauds296

Hi clauds296,


Thank you for posting in the Apple Support Communities. I understand you are having problems receiving group messages from non-iOS users.


I recommend following the steps I've shared below.


"If you’re in a group message and stop receiving messages, check if you left the conversation. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you.


To start a new group message:

  1. Open Messages and tap to start a new message.
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap to send.


If you have other issues with a group message, you might need to delete the conversation and start a new one. To delete a group message:

  1. Open Messages and find the conversation that you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.


When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, touch and hold the attachment, tap More, then tap Save."


You'll find theses steps within the resource linked below.


Cheers!

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My messages are either very delayed or don't come in at all

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