My iPhone Messages have been acting up.

My iPhone Messages have been acting up. My contacts aren’t recognized all the time and when I text a group, my message comes back to my phone, as if I sent it to myself.



[Re-Titled by Moderator]

iPhone XR, iOS 13

Posted on Jun 12, 2020 10:17 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2020 9:50 AM

Hi Lewin_7965,


I understand Messages has not been functioning as expected.


Can I ask, are you using Messages in iCloud? If so, I would recommend going to: Settings > [Name] > iCloud, and disabling/re-enabling Messages in iCloud.


If the issue persists, delete the group message if possible, and compose a new messages to the group.


I would also recommend ensuring your software is up to date. You can learn how to do so here: Update your iPhone, iPad, or iPod touch, as well as restarting your device, which you can learn how to do here: Restart your iPhone.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 16, 2020 9:50 AM in response to Lewin_7965

Hi Lewin_7965,


I understand Messages has not been functioning as expected.


Can I ask, are you using Messages in iCloud? If so, I would recommend going to: Settings > [Name] > iCloud, and disabling/re-enabling Messages in iCloud.


If the issue persists, delete the group message if possible, and compose a new messages to the group.


I would also recommend ensuring your software is up to date. You can learn how to do so here: Update your iPhone, iPad, or iPod touch, as well as restarting your device, which you can learn how to do here: Restart your iPhone.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

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My iPhone Messages have been acting up.

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