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User profile for user: catmartyr
catmartyr Author
User level: Level 1
12 points

Macbook Pro 2014 random shutdown

I have a MacBook Pro 15" mid-2014 Catalina 10.15.4. Since installing latest version of Catalina (10.15.4) my MacBook has started shutting down at random. Gap between random shutdowns varies enormously from 2 minutes to one or two days. Have contacted Apple Support a couple of times who took me through recovery restart and reinstallation of OS and resetting PRAM. They also suggested scanning with Malwarebytes. I've also carefully cleaned out fans. None of this has made any difference, and I'm still getting these random shutdowns.


Any suggestions about how to put this right?

MacBook Pro 15", macOS 10.15

Posted on May 2, 2020 10:37 AM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
189,162 points

Posted on May 2, 2020 11:31 AM

catmartyr wrote:

I have a MacBook Pro 15" mid-2014 Catalina 10.15.4. Since installing latest version of Catalina (10.15.4) my MacBook has started shutting down at random. Gap between random shutdowns varies enormously from 2 minutes to one or two days. Have contacted Apple Support a couple of times who took me through recovery restart and reinstallation of OS and resetting PRAM. They also suggested scanning with Malwarebytes. I've also carefully cleaned out fans. None of this has made any difference, and I'm still getting these random shutdowns.

Any suggestions about how to put this right?



Learn what to do if your computer restarts or shuts down unexpectedly,

or you get a message that your computer restarted or shut down because

of a problem.

If your Mac restarted because of a problem - Apple Support


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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
189,162 points

May 2, 2020 11:31 AM in response to catmartyr

catmartyr wrote:

I have a MacBook Pro 15" mid-2014 Catalina 10.15.4. Since installing latest version of Catalina (10.15.4) my MacBook has started shutting down at random. Gap between random shutdowns varies enormously from 2 minutes to one or two days. Have contacted Apple Support a couple of times who took me through recovery restart and reinstallation of OS and resetting PRAM. They also suggested scanning with Malwarebytes. I've also carefully cleaned out fans. None of this has made any difference, and I'm still getting these random shutdowns.

Any suggestions about how to put this right?



Learn what to do if your computer restarts or shuts down unexpectedly,

or you get a message that your computer restarted or shut down because

of a problem.

If your Mac restarted because of a problem - Apple Support


Reply

Macbook Pro 2014 random shutdown

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