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Добрый вечер! Что делать, если подключила пробный период подписки на музыку, но заранее отключила, чтобы потом не списали деньги и в итоге Apple посчитал это как отмену, и теперь не могу слушать музыку, но самое забавное, что если слушать музыку то нужно платить.
Помогите пожалуйста, даже дня подписки этой не прошло...
iPhone XS Max
Hi Vicky25vt,
Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
Hi Vicky25vt,
Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
Vicky25vt,
I understand now that you cancelled the trial to Apple Music and still can't listen to music from the subscription. I'll explain.
Cancelling the subscription and the trial will stop access immediately to those features.
If you're referring to purchases from the iTunes Store you had before, make sure you redownload those purchased versions and are not trying to access the Apple Music versions you may have added previously: Redownload apps, music, movies, TV shows, and books
Take care.
Good evening! What should I do if I enabled the music subscription trial period, but disabled it in advance so that I wouldn't be charged later, and Apple eventually considered it a cancellation, and now I can't listen to music, but the funny thing is that if I listen to music, I have to pay.
Please help, even this subscription day has not passed...
It is very strange that the subscription was immediately canceled after my action. Before that, I disabled my subscription in various apps and the trial did not occur, but Apple Music did. It turns out that this can not be crossed in any way?
Проблема с музыкой
