AirPod pro ear test

Brand new AirPod pro - AirPod pro ear test never shows “ok” green, always yellow. Changing cushion sizes makes no difference. These are brand new today and this is unacceptable.

iPhone X

Posted on May 2, 2020 4:36 PM

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3 replies

QuickPost

Level 10

103,437 points

May 2, 2020 9:36 PM in response to flyfishcamera

Hello,

At this point you’ll just need to use the ear tips that are most comfortable to you.

May 3, 2020 7:18 AM in response to QuickPost

Whoa, that’s your answer. Why did I buy something from a company that says “you’ll just need to use the ear tips that are most comfortable to you” when one of the top price features is the part that doesn’t work. Your response is a bad joke.

May 3, 2020 1:04 PM in response to flyfishcamera

This is a user to user support forum.

Apple is not here.

If the tips supplied by Apple do not correctly fit your ears, there is nothing anyone can do about.

If it bothers you so much, return them.

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AirPod pro ear test