You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot passcode

How can I unlock my phone if I forgot my passcode?

iPhone 11 Pro, iOS 13

Posted on May 2, 2020 9:52 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2020 9:59 PM

By erasing it using your home computer using iTunes. Follow the directions in this link --> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you've been backing up your phone, after you get back in, you can restore it from your backup. If you haven't backed up your phone, your data is gone.

1 reply
Question marked as Top-ranking reply

May 2, 2020 9:59 PM in response to hasmik289

By erasing it using your home computer using iTunes. Follow the directions in this link --> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you've been backing up your phone, after you get back in, you can restore it from your backup. If you haven't backed up your phone, your data is gone.

Forgot passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.