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109Monica Author

Level 1

4 points

Email received

I’ve been sent an email from apple support to tell me my Apple ID has been locked and I have to unlock it within 24hrs. When I tried to it got into a virgin media site and I am with o2. Do I trust this or not?

iPhone 8 Plus

Posted on May 3, 2020 7:44 AM

Best reply

stedman1

Community+ 2024

Level 10

256,650 points

Posted on May 3, 2020 7:45 AM

Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

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Email received

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