iphone music only play preview of song

hi, I can't play song on my iphone

i sync it with my computer, but when I play it on my iPhone it only play preview of song

this happen only with one song, I can play the rest of song except that I marked with square


are this only bug of Apple Music?

iPhone 6s, iOS 13

Posted on May 3, 2020 10:19 AM

Reply
2 replies

May 4, 2020 8:24 AM in response to julianmustofa

Hello julianmustofa,


Thanks for using the Apple Support Communities! I understand you are unable to play a specific song in Apple Music. I'm happy to help you find some information.


"With Content & Privacy Restrictions in Screen Time, you can block or limit specific apps and features on your child's device. And restrict the settings on your iPhone, iPad, or iPod touch for explicit content, purchases and downloads, and privacy." Here is a link to help you check if explicit content is blocked:


Use parental controls on your child's iPhone, iPad, and iPod touch


I would also suggest trying the troubleshooting steps listed in the article below:


If an app unexpectedly quits, stops responding, or won’t open


If you have any issues after reviewing the links, please let me know. Also, can you tell me how long you have had this issue? Does the song play in iTunes? Was the song purchased from iTunes or downloaded from another source?


Have a good day!



May 6, 2020 11:39 AM in response to Joseph_S.

hi.

This happen after i reset my iphone to factory reset.

then i restore my backup from my computer.

sync all music

And this problem happen


i already try on/off explicit song

sign out and sign in my itunes acount

and still not fixed it


and yes i can play via itunes on my computer


iam not purcashing this song. And downloaded from another website


and something i notice again. When i play the whole album. It also play that first song



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iphone music only play preview of song

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