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User profile for user: Marissanicol
Marissanicol Author
User level: Level 1
4 points

I got an email from apple

How do I know if an email is really from apple? It’s saying that my password for my apple account has changed but it was accessed without my permit, so apple locked my account. It says if I don’t unlock it my account will be disabled.. is this real??

iPhone XS, iOS 13

Posted on May 3, 2020 3:00 PM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
257,634 points

Posted on May 3, 2020 3:02 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
257,634 points

May 3, 2020 3:02 PM in response to Marissanicol

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

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I got an email from apple

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